Etsy Reporting Guide

How to Reportan Etsy Listing

To report an Etsy listing: Open the listing page โ†’ click the flag icon or three-dot menu (โ‹ฎ) โ†’ select "Report this item" โ†’ choose a violation category โ†’ add details โ†’ submit. Etsy reviews within 24-72 hours.

Report in 4 StepsAnonymous Reports24-72hr ReviewDesktop & MobileMultiple CategoriesIP Form Available

Why Report an Etsy Listing?

Reporting helps maintain marketplace integrity. Valid reasons to report include:

๐Ÿท๏ธ

Counterfeit products

Fake branded items (knockoff designer goods, fake electronics)

ยฉ๏ธ

Intellectual property theft

Stolen designs, copied artwork, trademark violations

๐Ÿšซ

Prohibited items

Weapons, drugs, hazardous materials, recalled products

โš ๏ธ

Misleading listings

False descriptions, deceptive photos, bait-and-switch

๐Ÿ”ž

Adult content violations

Inappropriate content not properly flagged

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Reselling without permission

Mass-produced items sold as handmade

Report Categories Explained

CategoryWhen to UseExamples
ยฉ๏ธIntellectual Property
Someone is using copyrighted/trademarked content without permissionStolen artwork, Copied designs, Fake brand logos
๐Ÿท๏ธCounterfeit Goods
Fake versions of genuine branded productsKnockoff designer bags, Fake electronics
๐ŸšซProhibited Items
Items that violate Etsy's prohibited listWeapons, Drugs, Hazardous materials
๐ŸญHandmade Violations
Mass-produced items falsely labeled handmadeFactory-made items sold as handcrafted
๐Ÿ“…Vintage Violations
Items less than 20 years old sold as vintageModern items mislabeled as vintage
โš ๏ธMisleading Listings
Deceptive titles, descriptions, or photosStock photos instead of actual product
๐Ÿ”žAdult Content
Mature content not properly taggedInappropriate items in general listings

How to Report on Desktop

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Step 1

Navigate to the Listing

Find the specific listing you want to report. Make sure you're on the actual listing page (not search results).

Tip: Bookmark or screenshot the listing URL before reporting

๐Ÿšฉ
Step 2

Locate the Report Option

Look for the flag icon below the listing photos, or click the three-dot menu (โ‹ฎ) near the top-right of the listing.

Tip: The flag icon is usually near the favorite/heart button

๐Ÿ“‹
Step 3

Select "Report This Item"

Click "Report this item" from the dropdown menu. This opens Etsy's reporting form.

Tip: If you don't see the option, try refreshing the page

๐Ÿ“‚
Step 4

Choose a Violation Category

Select the category that best matches the issue: IP concern, prohibited items, handmade violations, or other.

Tip: Choose the most specific category for faster review

โœ๏ธ
Step 5

Provide Details

Add specific information about why you're reporting: what policy is violated, how you know, and any evidence.

Tip: Include links to original work if reporting IP theft

โœ…
Step 6

Submit Your Report

Review your report and click Submit. You'll see a confirmation message.

Tip: Save the confirmation for your records

How to Report on the Etsy Mobile App

1

Open the Listing

In the Etsy app, tap on the listing you want to report.

2

Tap the Three-Dot Menu

In the top-right corner of the listing page, tap the three vertical dots (โ‹ฎ).

3

Select "Report This Item"

Tap "Report this item" from the menu options.

4

Choose a Reason

Select from the same categories available on desktop.

5

Add Details and Submit

Provide specifics and tap Submit.

Report vs. Opening a Case

SituationAction to Take
You bought something that didn't arriveOpen a Case (Help โ†’ Your Orders)
Item received doesn't match descriptionOpen a Case first
Someone stole your copyrighted workFile IP Report at etsy.com/legal/ip
Listing violates Etsy policiesReport the Listing
Seller harassed you in messagesReport the Shop
You suspect a scam shopReport the Shop

What Happens After You Report?

๐Ÿ“ฌ1

Report Received

Automated confirmation

๐Ÿ‘€2

Initial Review

24-48 hours triage

๐Ÿ”3

Investigation

Deeper review

โš–๏ธ4

Action Taken

Warning/removal/suspension

๐Ÿ“‹5

Outcome

Privacy prevents notification

Timeline for Report Review

Counterfeit/IP Theft24-72 hours
Prohibited Items24-48 hours
Handmade Violations5-10 business days
General Concerns5-14 business days

Reporting Intellectual Property Theft

If someone is using your original work without permission, use Etsy's formal IP reporting process:

1

Go to etsy.com/legal/ip

2

Complete the intellectual property infringement form

3

Provide your contact information, description of your original work, links to infringing listings, and links to your original work as proof

4

Add a good faith statement

5

Submit the DMCA takedown request

Note: This formal process has more weight than a general report and initiates the official DMCA procedure.

Do's and Don'ts

โœ… Do's

  • Report only genuine policy violations
  • Provide specific details and evidence
  • Use the IP form for copyright/trademark issues
  • Report each infringing listing separately if multiple
  • Take screenshots as evidence before reporting
  • Be patientโ€”reviews take time
  • Open a case for transaction problems first
  • Check Etsy's policies to confirm violation

โŒ Don'ts

  • Don't file false or vindictive reports
  • Don't report competitors without valid reasons
  • Don't expect immediate responses
  • Don't report slow shipping (open a case instead)
  • Don't share report details publicly
  • Don't repeatedly report the same listing
  • Don't use reporting as a competitive tactic
  • Don't expect to know the outcome (privacy rules)

Etsy Report Stats

โฑ๏ธ

24-72hrs

Review Time (Serious)

๐Ÿ”’

Anonymous

Your Identity Protected

๐Ÿ“‚

5+

Report Categories

๐ŸŒ

Global

Trust & Safety Team

Frequently Asked Questions

Everything you need to know about reporting Etsy listings.

Go to the listing page, click the flag icon or three-dot menu, select "Report this item," choose a violation category, add details explaining the issue, and submit. On mobile, tap the three dots in the top-right corner of the listing.
Yes. Etsy protects reporter identities. The seller will know a report was filed but won't know who filed it. If you've had a transaction with the seller, they might guess based on timing.
Serious violations (counterfeit, IP theft) are typically reviewed within 24-72 hours. General policy concerns may take 5-14 business days depending on complexity.
No. Pricing is at the seller's discretion. However, you can report if the listing is misleading about what you receive for the price, or if it's a bait-and-switch scam.
Etsy's Trust & Safety team reviews the report, investigates if needed, and takes appropriate action. Actions range from listing removal to shop suspension. You typically won't be notified of specific outcomes.
You need to report each listing individually. For shops with many violations, you can also report the entire shop, noting that multiple listings are problematic.
Only if they're misrepresenting products. Selling mass-produced items as "handmade" or falsely claiming vintage status are valid reports. Simply reselling is allowed if labeled correctly.
Use Etsy's Intellectual Property form at etsy.com/legal/ip. This formal DMCA process is more effective than a general listing report for protecting your creative work.
Sellers don't know who reported them. Retaliatory actions (if they somehow figure it out) would violate Etsy policies and could result in their suspension.
Contact Etsy Support to clarify. Occasional mistakes are understandableโ€”only repeated false reports lead to account issues.
Generally no. If the seller hasn't shipped within their stated timeframe, open a case through Help โ†’ Your Orders instead. Use reports for actual policy violations.
Yes. Multiple valid reports can impact a seller's standing, trigger reviews, and potentially lead to warnings, listing removals, or shop suspension depending on severity.

This guide provides general information about reporting Etsy listings. For official policies and procedures, always refer to Etsy's Help Center at help.etsy.com. Etsy's policies may changeโ€”check for current guidelines before filing reports.

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